For Alaska Native cultural tour guides, the job is to carry the weight of the world
John Lawrence is a cultural interpreter for the Sealaska Heritage Institute visitor center. His father was Tlingit, and his mother was Haida. Those two groups, along with the Tsimshian people, make up the three major Alaska Native groups of Southeast Alaska.
As a cultural interpreter, Lawrence tries to answer any questions visitors might have. Questions like, “What’s that thing on the wall?” or, “What kind of paint did they use on that thing?”
“Number one is about the paint,” Lawrence said. “You know, ‘How did they get the paint back in the olden days?’”
When visitors arrive, Lawrence starts by telling them about the scale-model, 1800s-style clan house nested inside the building. Traditionally, clan houses were communal living spaces for Tlingit, Haida, and Tsimshian people. Today, clan houses are mostly used for meetings and ceremonies, including this one.
Lawrence points visitors to the ornately-decorated front wall of the clan house, featured prominently in the main lobby. He explains that it was carved — and yes, painted, in stark tones of black and red — by Tsimshian artists David A. Boxley and David R. Boxley, a father-son duo. The big tableau was done in Northwest Coast-style formline design, a sophisticated art form used by Southeast Alaska Native artists. It has strict conventions that incorporate flowing, symmetrical, geometric patterns and designs, and it’s packed with symbolic images.
In this carving, there are four animals representing the four Tsimshian clans.
“I always start off with the eagle, the wolf, the raven and the killer whale,” Lawrence said, pointing to each crest as he listed them off. “And when you go inside the clan house, you’re going to hear a recording about this gentleman here.”
Lawrence pointed to a human-looking figure at the bottom of the carving: “Am’ala, he who holds the Earth up.” Am’ala is actually kinda small in the grand scheme of the carving. He’s crouched down in the middle with his hands raised, holding up the entire world and all his ancestors above it. Even for the strongest person ever, that’s a lot of weight to carry.
Next door to the clan house is a museum. There’s a map of Southeast Alaska right at the entrance.
“When I’m not busy, I always like to tell this story,” Lawrence said as he approached the map on the wall. “This is called Haida Gwaii, down here in Canada. Back in the 1800s, there was 30,000 Haidas there. Smallpox came in and wiped from 30,000 down to 600. And that’s when my mother’s great great grandparents moved up here.”
The map shows the traditional territories of the Tsimshian, Tlingit and Haida tribes in Southeast Alaska. For the record, where Juneau is — where Cruise Town is — is on Tlingit land. The Tlingit people — specifically, a Tlingit group called the Aak’w Kwáan — were here in Juneau before Juneau was Juneau. “
Hydaburg is a little village over here.” Lawrence pointed near the southern tip of the Alaska Panhandle. “I always tell everybody I was born in 1949, and I lived in Hydaburg, and I wouldn’t trade that childhood for nothing. Electricity went off at midnight. We had no phone, no TV. My dad had a sense of humor, and he made a two-seater outhouse.”
If you follow Lawrence around long enough, you start to realize that he’s a gifted conversationalist. He has an ostensibly spotless memory of all 70 years of his life, and he so seamlessly weaves his personal experiences with historical and cultural knowledge that you start to lose track of which one is which.
On top of that, he’s a good listener, he has a good sense of humor and he knows how to connect with just about anyone. When he meets military veterans, he’ll chat them up about his experiences in the U.S. Navy. (Lawrence said he served three tours of duty in the Vietnam War.) When he meets New Yorkers, the proud Boston Red Sox fan likes to playfully taunt them by flashing his Red Sox World Series championship ring.
In a manner of speaking, Lawrence knows how to speak the visitors’ language. Like Am’ala the strongman, John Lawrence is holding up the world and all his ancestors and saying, “Hey, take a look at our history. Take a look at me, at my history.” And he said it’s one of his favorite jobs he’s ever had.
In fact, he really only has one complaint about his summer gig.
“Standing on my feet all day, my feet are barking right now,” he said. “That’s the only part I don’t like.”
There’s a special dynamic at play when a cultural interpreter like Lawrence interacts with tourists. He greets them warmly and welcomes them into his space, almost like they’re close friends — except they’re friends who paid admission to visit his house.
“Everybody’s agreeing to play this fake game of what our relationship is to each other, which is kind of a subculture in itself,” said researcher Alexis Bunten. “And once you do it day after day, there’s kind of like these routines and scripts that are unwritten, but everybody knows how to play them.”
Bunten holds a Ph.D. in cultural anthropology and conducts independent research for tribes and Native organizations, in addition to co-directing the Indigeneity program for Bioneers. She worked briefly for SHI as an administrative assistant, but that was before the institute had the Walter Soboleff Building, along with its exhibits and cultural interpreters who field questions about paint.
But for two summers, Bunten was a cultural tour guide for Tribal Tours of Sitka. She wrote a book about that experience called “So, How Long Have You Been Native?: Life as an Alaska Native Tour Guide.”
The title refers to an actual question Bunten got from a tourist. (By the way, Bunten is Aleut and Yup’ik, and she’s been Alaska Native her whole life.) Questions like that aren’t out of the ordinary for Alaska Native tour guides.
“You have to continue to remain pleasant and warm and kind, and answer their questions with empathy,” Bunten said. “But obviously, over time and over a tourist season, this can wear down on you. And it can be really, really emotionally exhausting.”
And it doesn’t get easier to deal with. You have to be sort of an emotional Am’ala: a psychological strongman, carrying the weight of your world — and the weight of every non-Native tourist’s world too.
“So while the good side of working in the business is getting to share your culture and get paid to be you,” Bunten said, “the very, very difficult side is that emotional labor that you have to put out, because you’re constantly being reminded of negative stereotypes about what it means to be Native, and it hurts.”
Sealaska Heritage Institute opened its new cultural facility in downtown Juneau about four years ago. More and more curious cruise ship tourists started to wander in, meaning they needed more people on hand to help explain things.
“People like John Lawrence, who are knowledgeable about our culture, greeting people at the door,” said SHI President Dr. Rosita Worl. She’s Tlingit, belonging to the Eagle moiety of the Thunderbird clan.
But how do these interpreters, as knowledgeable and as friendly as they can be, deal with an outsider’s ignorance?
“I remember somebody asking me once, you know, ‘How come you don’t get angry? And how come you don’t get angry at the insensitive ways that you’re treated?’” Worl said. “And we do get angry, but we can’t let it overcome us. And so we’ve had to learn how to deal with it.”
To some degree, that’s a struggle any Alaska Native in Juneau faces when tourists come to town. They’re introducing a whole new history and culture and heritage to someone who’s fresh off a cruise ship and hanging around Juneau for just a couple hours.